Workbooks CRM offers a powerful feature that allows you to create custom 'Tab' dashboards for individual customer organization records. This functionality provides a quick, visual snapshot of key metrics and data specific to each client, enhancing your ability to make informed decisions and tailor your approach.
Key benefits:
1. Personalized view: Dashboard displays information relevant to the customer record you are viewing, displaying the most relevant information at a glance.
2. Visual data representation: Transform complex data into easy-to-understand graphs, charts, and other visual elements.
3. Customizable content: Choose which metrics to display based on your specific business needs and client relationships.
4. Improved efficiency: Access critical information quickly without navigating through multiple screens or reports.
Example use case:
Imagine you want to track sales performance for a particular client. You can create a custom tab that includes:
- A line graph showing monthly sales over the past year
- A pie chart breaking down sales by product category
- A bar chart comparing actual sales against targets
- Key performance indicators (KPIs) such as total revenue, average order value, and customer lifetime value
This at-a-glance view enables your team to quickly assess the health of the client relationship, identify trends, and spot opportunities for growth or areas needing attention.
Please join us on our next online event on the 3rd July at 2pm where we will be showing this feature in more detail and how you easily create this in Workbooks.