If you're on Sage CRM Standard you always have the opportunity to upgrade to Sage CRM Advanced which offers you even more ways to support your growing business.
The added Benefits of Sage CRM Advanced:
· The Full Customer Services Module & Web Self Service Toolkit makes it easy for you to
o Retain existing customers
o Provide a consistent experience to every customer
o Improve the quality of your customer support
· iPhone Application
o According to Gartner, by 2016 two-thirds of the workforce will own a smartphone, and 40 percent of the workforce will be mobile. Change is a challenge for every business but with mobile CRM, you can work from anywhere, today.
· Marketing Campaign Management
o Manage a marketing campaign across multiple channels
o Track new leads and sales opportunities
o Use powerful campaign reports to improve you next campaign
Here's a couple of PDF files to download and read more about iPhone integration and tracking customer support activity with Sage CRM...
Download Sage CRM Customer Service Datasheet
Contact Wizard Systems for some great upgrade offers.
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