GoldMine Product News

What do you do in GoldMine when someone leaves your organisation?

So a salesperson leaves, what can you do in GoldMine to tidy things up and reallocate customers to somebody else?  Well, there some easy procedures available in GoldMine to help you.  Join us this Thursday 7th March at 2pm UK time on a free webinar, where we will give an overview of the options.  We will also give you an update on the latest GoldMine product news.

Please register now to attend

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Can't attend?  Register anyway and we will send you a link to the recording after the webinar ends.

 


GoldMine User Voice - Have your say in Product Development

Fancy a say in what goes into future GoldMine versions?  Introducing 'GoldMine User Voice' and a simple to use site maintained by the authors to allow the GoldMine Community to post ideas and vote on ideas from other posters.  Access to GoldMine User Voice is by invitation only.  Please contact Wizard Systems for details if you are a GoldMine User or GoldMine CRM Administrator.

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Our next 101 session for GoldMine - Using Universal Search

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Never get that lost feeling in GoldMine by using the Universal Search feature.  This is a powerful search facility included with GoldMine which will find anything, wherever it is in the system.  See it demonstrated live by attending our next GoldMine 101 session, Friday 22nd Feb at 10am UK time.  These 101 sessions are aimed at users of GoldMine CRM and aim to ensure you are kept abreast of all the capabilities of the system.  There is no charge to attend, but you must register first.  Plus we will be giving an update on any GoldMine product news.

 

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GoldMine 2018.2 and Windows Server 2008 and Windows Server 2008 R2

With the release of GoldMine 2018.2, the Windows Server 2008 and Windows Server 2008 R2 have been removed from the GoldMine Compatibility Matrix 

The reasons are primarily that there may be complications with the new feature that GoldMine Connect uses HTTPS by default which means the IIS requires a certificate for the installation. It might be necessary that additional changes are necessary to the system and Service Packs may need to be installed. Both are not within the scope of GoldMine Support and at this late stage of the lifecycle of the Windows Server 2008 and Windows Server 2008 R2, the decision has been made to drop the support of both operating systems in GoldMine 2018.2.

Especially when GoldMine is used and GoldMine Connect will be not installed or installed on another server with a supported operating system, Windows Server 2008 or Windows Server 2008 R2 may still be used, but are officially not supported anymore. If a certain behavior is identified to appear only on these operating systems, GoldMine Technical Support will advise moving GoldMine 2018.2 to an officially supported operating system.

Excerpt of the GoldMine 2018.2 release notes - GoldMine Release Notes 2018.2

Use of https by default

• For new installations GoldMine Connect will be installed to use port 443 by default

• The https implementation requires a certificate installed on the web server

• If you don’t have a certificate from an external trusted authority, then you must create a self-signed certificate. Please see https://community.ivanti.com/docs/DOC-55023 for more information.

• For existing installations there will be a redirect from http to https

• Please note that in the case of existing installations, we use URL Rewriter to perform the redirect. If URL Rewriter is not installed previously, then the GoldMine Connect installer will download it from the internet, which will require an internet connection, and do the installation.

• In the case of an upgrade if there is no certificate installed on the web server, the admin must configure a certificate prior to the upgrade. If you don’t have a certificate from an external trusted authority, then you must create a self-signed certificate. Please see https://community.ivanti.com/docs/DOC-55023 for more information.

 

(Article written by Michaela Witters of GoldMine)


GoldMine 2018.2 now released - With a key focus on security for your precious CRM data

Wizard Systems are pleased to announce release of the latest version of GoldMine, 2018.2

Featured is:

- Password validation and security to help with your GDPR compliance
- GoldMine Web (cloud access to GoldMine) to use https by default
- Support for TLS 1.2 in the Outlook link
- E-mail Centre encoding - support for more Character Sets
- Encrypted database connection for greater security
- 'Admin' User improvements on security
- Addition of read-only account for SQL queries to help protect your database
- 200+ fixes to GoldMine

To get access to this upgrade you must have a valid Maintenance Contract for GoldMine.  Please contact Wizard Systems for more information on this and the upgrade.

Get more information from this readme file:

Download GoldMine_ReleaseNotes_2018.2

 


What Email Marketing options are there for GoldMine?

What options do you have when you want to do some targeted mailings from your GoldMine system?

On our next GoldMine 101 presentation we will cover the three main options you have - Constant Contact, Mailchimp and IntelliClick.  We will cover all the pros and cons plus cover costs as well.  And we will be giving an update on GoldMine product news.

Pre registration is required now at:

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