GoldMine 2025 release 2 about to come out

GoldMine Version 2025.2 release notes:

101883	Emails with attachment(s) sent via Outlook and then linked to GoldMine are not showing any attachments, and/or showing only 1 of multiple, and/or showing none at all in the Contact History.
104106	GoldMine is crashing with the error message "GoldMine encountered an error while accessing the database. The fail operation was SELECT recid FROM dbo.environment WHERE USERID = 'MASTER' AND NAME ='clContactListView' AND RECTYPE = 'G' "
105099	When a new contact record is created a phantom, blank, (public) entry will appear in the History of the record.
105319	When a forwarding email rule is in place, the email queues in the Outbox and never sends.

How to setup and use telemarketing scripts in GoldMine CRM - Event 11/4

Telemarketing scripts in GoldMine CRM offer a structured and efficient way to enhance sales calls, making them an invaluable tool for sales teams and new users alike. By leveraging these scripts, businesses can ensure consistent messaging, improve lead qualification, and streamline workflows.

Why Use Telemarketing Scripts in GoldMine?

1. Consistency Across Teams: Pre-written scripts ensure all team members deliver a unified message, maintaining professionalism and accuracy during customer interactions1.

2. Improved Lead Qualification: Logical branching scripts guide telemarketers through conversations, automatically updating contact records based on responses. This ensures accurate data collection and better lead tracking

3. Increased Productivity: Automating routine tasks like scheduling follow-ups or logging call outcomes saves time and allows sales reps to focus on high-value activities

4. Faster Training for New Users: Scripts reduce onboarding time by providing clear guidance on customer interactions, helping new team members feel confident from day one1.

5. Enhanced Customer Engagement: By addressing objections and tailoring conversations to customer needs, telemarketing scripts can lead to more meaningful interactions and higher satisfaction rates1.

Practical Applications for Sales Teams

• Lead Nurturing: Use scripts to guide prospects through the sales funnel by addressing common objections and highlighting key benefits.

• Upselling Opportunities: Tailor scripts to introduce additional products or services based on customer profiles.

• Follow-Up Automation: GoldMine’s automation features can schedule follow-up calls or emails directly from the script workflow

Join Our Webinar on Telemarketing Scripts

To help you fully utilise this powerful feature, Wizard Systems is hosting a free webinar titled "Mastering Telemarketing Scripts in GoldMine CRM" on Friday, 11th April at 2 PM UK Time. This session will cover:

• How to create and customise telemarketing scripts in GoldMine.

• Best practices for using scripts to qualify leads and close sales.

• Tips for integrating scripts with automated workflows for maximum efficiency.

This webinar is ideal for both new users looking to get started with telemarketing scripts and experienced teams aiming to optimise their sales process.

REGISTER HERE

 

Why Choose Wizard Systems?

Wizard Systems has been supplying and supporting GoldMine CRM solutions for over 30 years. We provide comprehensive training, consultancy, and support to ensure your business gets the most out of its CRM system. Visit our website at www.wizard-systems.com.uk to learn more or register for the webinar today!