Here is the latest 'GoldMine Compatibility Matrix' - invaluable if you are planning any upgrades or buying new PCs or Servers.
GoldMine Product News
What options do you have when you want to do some targeted mailings from your GoldMine system?
On our next GoldMine 101 presentation we will cover the three main options you have - Constant Contact, Mailchimp and IntelliClick. We will cover all the pros and cons plus cover costs as well. And we will be giving an update on GoldMine product news.
Pre registration is required now at:
Here are a couple of PDF documents around the latest version of GoldMine, 2018.1.
Here is an overview of what's new
And here is the latest compatibility matrix (to check out what works with GoldMine and is supported)
How are your plans and thinking going for GDPR (the important data legislation coming into force in May)? We are running a short presentation on Thursday 1st March 2018 at 10:00am UK time on the sorts of things to consider about getting GoldMine to support your GDPR compliance.
This presentation is aimed at GoldMine CRM Users and Business Owners who use GoldMine. The presentation is free and you need to register in advance of the webinar:
For more information on GDPR and how it relates to using a CRM system, please click here.
Here's our recording of the presentation this week of GoldMine Web. GoldMine Web is included with GoldMine and is a great way to access your live GoldMine system via the web or your smartphone. Call Wizard Systems and we can talk through the installation options.
We're running a free webinar to GoldMine Users tomorrow 31st January at 11am UK time featuring GoldMine Web. This is the easy way of accessing your GoldMine system via the Web or from your smartphone.
You need to register first
GoldMine Web is a browser-based app that’s included with GoldMine Premium Edition and installed as part of the GoldMine Connect package. GoldMine Web provides the look and feel of a web client and doesn't require installation for the end user and allows you to access GoldMine from any device.
Here's the latest GoldMine Compatibility Matrix (in a PDF format). Important information if you are installing the latest version of GoldMine, upgrading GoldMine or upgrading any other related application or Operating System.
What’s Fixed in GoldMine 2017.1 HF3
GoldMine Premium 2017.1.0.422/ GoldMine Connect 2017.1.0.504
Issue and Description
253262 Unable to set the GMGoogleSync configuration, error when trying to access
http://localhost/goldmine/configuration - Server error in ‘. Goldmine/Configuration'
253430 If a non-master user has the option 'Add New' unchecked under the Access Tab of Tools>User's
Settings>Properties, they won't be able to edit a contact record in GMWeb even if they are the
owner of the contact record
253476 Outlook Link - When Searching for contacts clicking on the found name will usually
immediately open GoldMine, this is inconvenient and there should be rather a double click
253496 Outlook Link - Having a Hyperlink for View Contact only on the value and not complete row
when Searching for a contact record
253292 Clone a primary field view in Record Types Admin. Whatever name is chosen brings up a 'this
name is already in use' error.
253836 Special characters (e.g. French) will be destroyed when saving an email template >> also when
sending such an email to a contact the special characters are gone
254172 Change default action when linking an email to a different contact, currently default option is
"YES" preferred and least destructive should have NO as the default response.
254487 GMweb hangs on the landing page and when opening a Conatct record for an extended period
of time before showing results
To get access to GoldMine Upgrades you will need a current GoldMine Maintenance Contract. Please contact Wizard Systems for details.
What’s Fixed in GoldMine 2017.1 HF2
GoldMine Premium 2017.1.0.403 / GoldMine Connect 2017.1.0.495
Issue number and description
217215 Replying to email with an apostrophe and a comma in the alias will cause an error that the email address is not linked.
230812 Setting a filter (not grid filter but via Options) on a tab with a lot of records (e.g. with a certain reference) and scrolling down to get more results the existing results will be visually duplicated over and over again …
232875 Constant Contact campaigns show occasionally duplicated in Campaigns grid >> this can happen when 2 different users are logging into the same Constant Contact account but also in other instances
247237 "Save as Group" feature within the Contact Search Center allows curtained records to be added to a group.
247469 Build a group contains unexpectedly also curtained contact records - group building does not respect record ownership and curtaining.
247943 Expanded notes windows appears when the Activity related fields (for example CAL->Ref or CONTHIST->RESULTCODE) have a Context-dependant F2 Lookup and you try and open the specific field from an activity.
252893 Provide better logging or the information about possible HRESULT exception meanings as they cannot be identified via Google.
253146 Unable to open Email attachments from Pending Email (Email in the GoldMine Inbox).
253173 GMWEB - An error has occurred on the server. Please contact your system administrator when clicking the Refine button for an advanced search
253181 GMWEB - An error has occurred on the server. Please contact your system administrator when clicking the Refine button for an advanced search
For more information on how to get a GoldMine upgrade, please contact Wizard Systems.
Effective July 31, 2017, the GoldMine Product Downloads@ site has moved. Since the merger of Heat Software and LANDESK to form Ivanti back in January 2017, the Goldmine Product Downloads site has moved from the HEAT Self Service portal to the new Ivanti community.
Please contact our support department for more information - support at wizard hyphen systems dot com.