GoldMine Support

Tip: Make GoldMine the default email client in Windows 10

Make GoldMine the default email client in Windows 10

Issue:

We have found that on many 64-bit Windows 10 PCs it is has not previously been possible to make GoldMine the default email client.   The following solution has been found to resolve the issue in the majority of cases.

Background:

- If you have a 64-bit windows installation

- GoldMine Premium is installed on your Workstation or Laptop

- In Windows 10 select....  Start | Settings | Systems

- Select Default Apps

If you click for the default email app you find that 'GoldMine' is not listed then this solution is suitable for you

Gm email client 1

Solution:

  1. Download the following Registry Key or as an alternative we have included the script for the registry change as the end of this document

Warning:

*** Modify the registry at your own risk ***

- Please note before running this registry key it should be approved by your corporate IT team, they will also be able to take registry backups if they feel this is appropriate. 

- Serious problems might occur if you modify the registry incorrectly or if these changes prove to be incompatible with your unique system configuration.

- Some registry problems might require that you reinstall the operating system, Wizard Systems (UK) Ltd cannot guarantee that these problems can be solved. 

  1. Double click to run the registry file and add it your system

See this Microsoft Article for more info

  1. Set GoldMine as a default app

- GoldMine Premium is installed on your Workstation or Laptop

- In Windows 10 select....  Start | Settings | Systems

- Select Default Apps

- If the registry changes have worked on your system when you click for the default email app you will find that 'GoldMine for Windows' is now listed

- Select ‘GoldMine for Windows’

 

Gm email client 2

  1. Test the change

- Log into GoldMine

- As a test go to http://www.wizard-systems.co.uk  

- Click the email link in the top right hand corner.

- GoldMine should now pop up with a new email

Known Limitations

Some modern Windows apps like snipping tool and Photos have the ability to share with an mail client.  These sharing / send to features are not available for use with Goldmine’s email client

Registry Key Text:

 Windows Registry Editor Version 5.00 

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\mailto]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\RegisteredApplications]

"GoldMine"="SOFTWARE\\WOW6432Node\\FrontRange Solutions\\GoldMine\\Capabilities"

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine]

@="GoldMine"

"DLLPath"="C:\\Program Files (x86)\\GoldMine\\GMEProxy.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Capabilities]

"ApplicationDescription"="GoldMine"

"ApplicationIcon"="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\",0"

"ApplicationName"="GoldMine"

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Capabilities\StartMenu]

"Mail"="GoldMine"

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Capabilities\UrlAssociations]

"mailto"="GoldMine mailto"

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Protocols]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Protocols\mailto]

@="URL:MailTo Protocol"

"EditFlags"=hex:00,00,00,00

"URL Protocol"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Protocols\mailto\DefaultIcon]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\""

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Protocols\mailto\shell]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Protocols\mailto\shell\open]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Protocols\mailto\shell\open\command]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\" /e:%1"

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Shell]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Shell\open]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Clients\Mail\GoldMine\Shell\open\command]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\" /e:%1"

[HKEY_CLASSES_ROOT\mailto]

@="URL:MailTo Protocol"

"FriendlyTypeName"="GoldMine"

"URL Protocol"=""

[HKEY_CLASSES_ROOT\mailto\shell\open\command]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\"/e:%1"

[HKEY_CLASSES_ROOT\GoldMine.Mailto]

@="URL:MailTo Protocol"

"URL Protocol"=""

[HKEY_CLASSES_ROOT\GoldMine.Mailto\shell\open\command]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\"/e:%1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mailto]

@="URL:MailTo Protocol"

"URL Protocol"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mailto\shell\open\command]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\"/e:%1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoldMine.Mailto]

@="URL:MailTo Protocol"

"URL Protocol"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoldMine.Mailto\shell\open\command]

@="\"C:\\Program Files (x86)\\GoldMine\\gmw.exe\"/e:%1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\RegisteredApplications]

"GoldMine"="SOFTWARE\\WOW6432Node\\FrontRange Solutions\\GoldMine\\Capabilities"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\FrontRange Solutions\GoldMine\Capabilities]

"ApplicationDescription"="Open mailto on local machine"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\FrontRange Solutions\GoldMine\Capabilities\UrlAssociations]

"mailto"="GoldMine.Mailto"

 

Please proceed with caution!! Wizard Systems (UK) Ltd and it employees accepts no responsibility for of any loss or damage resulting directly or indirectly from the use of this proposed workaround.

 


New GoldMine Knowledgebase articles for 2017 so far...

Here's a list of recent articles.  


19782 - With which TAPI version is GoldMine Premium Edition compatible? TAPI 1.x, TAPI 2.x or TAPI 3.x?
25504 - Is it possible to merge two records together?
25647 - Schedule > GoldMine Email causes the error The Email Address of the recipient of this message is currently
assigned to a different contact record than the one to which this message is linked
26575 - Cannot see previously stored SQL Queries
26629 - Getting a pop-up error when performing certain actions in GoldMine - GoldMine Database operation error:
The transaction ended in the trigger. The batch has been aborted.
26636 - What is the LastEmail= setting in the GoldSync.ini used for?
26637 - How to find the IMAP folder structure via Microsoft Outlook for example for GoldMine Connect Settings for sent emails?
26811 - Create a contact record when linking an email from Microsoft Outlook to GoldMine creates a duplicate record without
warning when having Create Relationship when a Company match is found and the duplicate check is set to Company only.
26826 - One user is randomly getting error: "Unable to add process to tree control."
26851 - Toolbar > Drop Down > Add or Remove Buttons > Standard > Reset Toolbar (and other available entries) are not available ,
but shows a blank small box
26852 - After upgrading GoldMine with a license change the Synchronization states an error Invalid Serial Number although the Site
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26888 - Users may experience a performance delay up to several seconds in the E-mail Center when they are navigating from one
Email to the next Email in the list of Emails
26889 - Toggle Sync Contact option in order to improve performance in certain areas
26901 - GoldMine Application Error: Faulting module name: MSVCR80.dll
26951 - When I pick up an email on my mobile device and immediately delete it, will it still be picked up in GoldMine Web or GoldMine?

New Knowledgebase articles for January 2017
15998 - Useful SQL Queries regarding E-mails and Messages related - within GoldMine
26215 - Want to be able to scroll through my contact records and have it scroll based on company name NOT contact.
How do I do this?
26388 - setup a new group from the Contact Search Center?
26509 - When I try the Net update from Help>Update GoldMine, I get the following error: the file signature for GMNU32.DLL is wrong!
26516 - How do I get the contact associated to the email to show up in the background when I click on an email in the inbox?
26574 - Need to know - carry over completion notes automatically when I'm creating a new activity based while completing another.
26575 - Cannot see previously stored SQL Queries
26579 GoldMine Corporate Edition - Manually Install the Outlook Add-in (GISMO) for GoldMine Corporate Edition (GMCE)
26599 - Output to Excel from the Contact Search Center shows the following error -
"We have detected a newer version of Office installed on your device." after upgrading to Office 2016
26602 - Error when Output of data to Excel: "Microsoft Excel cannot open or save any more documents because there is not enough
available memory or disk space."
26611 - I never used to be able to see weekends or non-defined workdays on my calendar; but now I can. How do I change this?
26621 - Get the following error when trying to rehost dbase data into GMPE: [Microsoft][ODBC dBase Driver] Index file not found.
26629 - Getting a pop-up error when performing certain actions in GoldMine - GoldMine Database operation error:
The transaction ended in the trigger. The batch has been aborted.
26637 - find the IMAP folder structure via Microsoft Outlook for example for GoldMine Connect Settings for sent emails?
26642 - Output to Excel - "Microsoft Excel cannot open or save any more documents because there is not enough available memory
or disk space."
26644 - Which characters are not used in the GoldMine Account Number ACCOUNTNO fields?

Please contact Wizard Systems on how you might access these articles.