The latest release of Premium Edition – 2016.1 – is now available for download from the new Self-Service Portal. Please consult with Wizard Systems before applying this upgrade. If you need information on accessing the Self-Service portal at https://support.heatsoftware.com, please contact us by emailing support at wizard hyphen systems dot com.
Premium Edition 2016.1 highlights:
GoldMine Web is mobile responsive - SIMPLE - and we have added the following enhancements:
- View and Edit customer service cases
- Work with additional contacts linked to a primary contact to manage related contacts
- New Advanced Search by system and custom fields
- Add a completed history item without having to schedule first – great to record unplanned interactions
- Click on a map pin to open GOOGLE maps address - just like click to dial or email
- And of course a cumulative Service pack that improves reliability and performance and provides updated compatibility. It also addresses the most requested items from customers.
We encourage you to try GoldMine Web as a great way to expand use of CRM for your business, to increase user adoption, and to offer flexible real-time options.
For more information on how to access this upgrade, please contact Wizard Systems on 01454 316800 and ask for the helpdesk.