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February 2014

February Release of wMobile for GoldMine

wMobile is the most popular mobile access option for GoldMine.

This month we have added support for SQL queries and enhanced our document merge capability. We have solved about 50 bugs and issues including a thorny one related to displaying on Apple IOS7 devices when hosting on older Windows servers without .NET 4.5 installed.

So new Build number is 3.02.646

New Features

3500 Add/Edit email account email folders.
3513 Add Next Month's activities in Dashboard pending activities
3514 Show count of number of rows in gridviews.
3172 Add support for SQL queries in wMobile desktop
3223 Add warning on adding duplicate email address
3466 Add option in Desktop Options to set FUP activity WITH CYCLE
3507 Support for editing Doc Merge in wMobile Desktop
3516 LogAnalyzer - interpretation automation of log entries to ease support

Fixes and Changes

5330 Removed ability to link Sale records to Cases
5332 New appt from calendar has blank time instead of selected time
5277 Path error in IIS for Phone and Desktop
5289 Missing Localization table on Desktop component install
5299 Error on filing or moving page of emails in desktop edition
5316 Crystal Reports Not Consistently Appearing in phone edition
5317 Issue saving email account
5323 Dashboards do not display the list view correctly for selected All users
5325 States dropdown - should return full state name istead of first 2 chars
5337 VFS issues
5341 wMobileDesktop: Add Contact to the group dialog does not work properly
5342 Schedule for all contacts shows wrong number of contacts
5343 Cases: Reassign case and check to send the email does not appear in the selected user's GoldMine Inbox
5344 Complete case task issue
5347 Save the last email account selection
5348 Edit email accounts issue
5349 Export email account issue
5351 ToDo's: link/unlink an existing to-do does not work as in GoldMine
5312 Logging not consistent
5327 Disply menu item for disabled addins
5333 When spanish language selected, use label 'Reunion' instead of 'Meeting' on Calendar
5352 Add AutoFile button for Inbox folder in wManagerConsole.
4956 Phone-Localization: Add/Edit Additional Contact Labels do not get translated
5166 Logging & Exception handling review- Improve logging
5204 Failed to check the Web Settings - the object is not valid
5313  iPad IOS7 display issues
5353 FUP activity should be from date of activity not today
5354 Error selecting email folder in wmpc - spanish localization issue
5361 The reassigned case subject is not correct
5362 Respect GM security with respect to Export /Merge record from Contact Search
5363 Syncronize Complete Unscheduld Activity Menu
4923 Remember Me option on wMobile login page does not work
5346 Add contact group dialog box
5370 RoundRobin In ContactGroups does not work correctly for 3 users and 5 contacts
5372 Opportunities Add-In setting not working from Mgr Console
5373 Web Site *& Email Addresss Issues with ContactSets
5374 Set off an expired alarm does not refresh the alarm pad (on the left side of the workbench)
5375 DBase expression for field labels not working
5380 Remoting Proxy does not support Start/Stop/Restart and ServiceStatus
5381 Error when sending email on resolve and abandon case



Email Marketing Webinar for GoldMine - Measure Customer Engagement

Wizard Systems Webinar Header


Scoreboard Visual

Be one of the first to see the latest IntelliClick tracking scoring capabilities which allow you to monitor customer engagement and trigger actions as you receive response to your IntelliClick managed email campaigns. As response is tracked to your GoldMine system, the scoring module keeps score of the opens, clicks, web navigation and overall total. You can trigger actions using GoldMine automated processes based upon the threshold you set for any of the tracking scores!

Learn more about this exciting new IntelliClick capability!

Join Us For A Complimentary 45 Minute Webinar

Tuesday, February 25, 2014
2:00 p.m. GMT

Scoring Funnel

GoldMine 2013 Hotfix 5 Released

What's New in GoldMine Premium Edition 2013.1 Hotfix 5 (2013.1.0.298)

Double-clicking a Case on a contact record’s Cases tab will open the selected case in the Service Center in detail view without resetting the Service Center list view.  A user can return to the list view by clicking the Service link.

What's Fixed in GoldMine Premium Edition 2013.1 Hotfix 5 (2013.1.0.298)

166877 MS Word exe is using a large amount of CPU with the GoldMine word link installed.

211344 Double clicking a case in the cases tab will not bring you to the case if not listed in the 500 cases in the Service Center >> The requested case is out of view because of your filter settings, please release the filter or use the search functionality

213323 E-mails with base64 encoding not being displayed correctly in GoldMine (when using Exchange or some other mail servers)

213446 8 bit encoded text/HTML emails are coming in to GoldMine with Asian type characters or ?? in the body and header but show correctly in the online inbox view


For more information on how to access GoldMine upgrades, please contact Wizard Systems.