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October 2013

GoldMine Promotion ends today

Our special promotional pricing on GoldMine and SQL upgrades ends today!
 
1) Last chance to get extra GoldMine licenses with SQL license included (cheaper to buy now)
2) Last chance to get SQL database upgrades to 2012 (SQL is the database system that GoldMine runs on) at 40% discount
3) If you are on older editions of GoldMine (Known as Standard Edition or Corporate Edition), there are also discounts for upgrades to Premium Edition


Call 01454 316800 for more information.

 

 


GoldMine and SQL FAQs

Microsoft has changed the licensing and pricing of their SQL Server ISV program. GoldMine, as an ISV, has to pay a royalty for every copy of GoldMine that is shipped and that includes SQL Server CALs (Client Access Licenses).

Under the new Microsoft ISV licensing, the costs will increase over two times the current cost. To avoid a price increase, GoldMine will no longer ship SQL Server as part of a GoldMine license effective November 1st, 2013.

What is the impact of this change?

GoldMine will continue to test and support SQL server – and SQL 2012 is tested and supported for the latest versions of Premium Edition.

For anyone contemplating a new purchase or considering an upgrade, they will receive SQL 2008 for free for orders placed and shipped by October 31st, 2013

Existing users will be able to continue to run GoldMine using the SQL CALs that came as part of their GoldMine licenses.

(NOTE: the Microsoft licensing requires that users upgrade to a supported version when purchasing additional seats. For New and upgrades, we will include a supported version of SQL 2008 through October 31, 2013.)


What are the options?

New & Upgrades: – purchasers of new licenses or upgrades will receive SQL 2008 for Workgroups for free through October 31St, 2013.

Additional licenses: SQL 2008 (version appropriate to what you own)will be included in the cost of the additional licenses.

NOTE:  additional licenses can only be shipped for install with SQL 2008 or later – if you are adding licenses and have an older version of SQL, Microsoft requires that you purchase an upgrade to a current version: SQL 2008 or SQL 2012.

NOTE: SQL 2008 will not be available after April 2014 – so additional license purchased after this date will require an upgrade to SQL 2012. Users of SQL 2008 should consider an upgrade to SQL2012 now to avoid a significant increase in cost.

 

What if I want to get SQL 2012?

Upgrading SQL Server 2012: under the terms of the current ISV agreement through October 31St, 2013, you can upgrade any version of SQL you own or that is included as part of an upgrade at a substantial savings. Having paid for SQL 2008 as part of a prior or current purchase, the user is entitled to the special limited time Upgrade price for SQL 2012 Standard of £85 per CAL. Open market SQL retails for about £160 a user.

We recommend that you consider an Upgrade to SQL 2012 Standard now:

  • Get the latest most current SQL version with enhancement and performance updates.
  • Avoid a more costly upgrade later as Microsoft sunsets older versions
    (SQL 2008 will not be available through us after March 31, 2014).
  • Upgrading now will avoid a higher upgrade cost when adding additional licenses next year.
  • You can buy SQL 2012 at over 58% savings from open licensing CALs
    (£85 per CAL from GoldMine vs. approx. £160 approx a user from a direct reseller)

 

What happens if this is not done until after November 1, 2013?

You can use SQL you already own or purchase from Wizard Systems. We will offer SQL 2012 as a reseller. 

 

What versions of SQL will be supported?

*Please refer to the GoldMine Compatibility Matrix for specific details.

SQL 2000: Not supported for any version of Premium Edition

SQL 2005 (SP3 and above): Works with Premium Edition and supported.

SQL 2008: Currently tested and supported for the latest versions of Premium Edition.

 


GoldMine and Constant Contact integration FAQ

In September 2013, the latest release of Premium Edition 2013.1 that includes an integration with Constant Contact.

What does this integration do?

GoldMine Premium Edition Users will use GoldMine to perform the following:

  • Sort and filter their database of prospects and customers to create a mailing list.
  • Access their Constant Contact account to create the email content, upload the list, and launch a campaign using the Constant Contact website.
  • Download campaign results to GoldMine using the Constant Contact tab

  GoldMine constant contact 1

  • The contact will have a completed activity in the GoldMine History tab that includes a link to the content that was sent.
  • The interface will update individual contact info with codes for sent, opened, bounce-back, and opt out.

  GoldMine constant contact 2

Do I need a new ConstantContact account?

Users can access their existing accounts from the imbedded log-in screen or request a trial and an account if new.

 

Is there a charge?

The integration is free to anyone who purchases GoldMine Premium Edition or who is current on maintenance.

 

What versions of GoldMine will include it?

The interface is in GoldMine Premium Edition 2013.1. Clients running any other version will need to upgrade to Premium Edition either via paid maintenance or a paid upgrade.

 

Are there any aspects that are unique?

  • When GoldMine downloads campaign data, it can update records even for campaigns run before the customer first used the interface.
  • GoldMine will retain campaign and contact details even after it has expired on ConstantContact

 

How can I see this integration?

There are 4 short videos at www.goldmine.com

 

 


GoldMine Premium Edition 2013.1 Hotfix 1 (2013.1.0.249) Released

What's Fixed in GoldMine Premium Edition 2013.1 Hotfix 1 (2013.1.0.249)

Issues resolved:


210092 Customer tries to see "All Cases" - only a random list of 500 Cases are available in the Service Center
210106 Required case is out of the view because of current filter settings.
210145 GoldMine PE 2013.1 Installer NOT recognizing Office 2013 32-bit installation from Office 365

210092 - Customer tries to see "All Cases" - only a random list of 500 Cases are available in the Service Center.

210106 - Required case is out of the view because of current filter settings.
 
It is important to understand the changes made to address these two issues.  Here is an overview of information in regards to the changes.
 
- Clicking a column header to sort the Cases issues a new query to the database.  The top 500 records will be displayed based on the column selected.  Sort can be changed between ascending and descending by a second click on the column header.  An arrow on a column header will indicate the current sort.
- Selecting an option from the Show dropdown issues a new query and shows the top 500 cases meeting the selected criteria.
- Filtering by dropdown on column heading filters the data currently in the grid.
- Group records by dropdown or ‘drag column heading to group’ groups the data displayed currently in the grid.
- When more than 500 cases exist and a Case not in the 500 currently shown in Service Center is selected on Contact Record > Cases tab,  you will see the following message...
 
The requested case is out of view either because you have a filter set or because you have more than 500 cases. Remove your filter or use the Service Center Search feature to find the case.
 
- When more than 500 Cases exist and a Filter is set from a column header dropdown in the Service Center and a case not in the displayed list in Service Center is selected on Contact Record > Cases tab, you will see the following message...

The requested case is out of view because of your current filter settings.


Important news as regards GoldMine and SQL 2012

As from 1st November, GoldMine will no longer be supplying the required SQL software free of charge in the license cost.  This is due to changes in the way Microsoft supply their product to companies like GoldMine.

During October 2013, we are able to offer upgrades to SQL 2012 at a 36% discount off the normal price.

We recommend GoldMine Users consider an Upgrade to SQL 2012 now:

  • Get the latest most current SQL version with enhancement and performance updates.

  • Avoid a more costly upgrade later as Microsoft sunsets older versions (SQL 2008 will not be available through us after March 31, 2014).

  • Upgrading now will avoid a higher upgrade cost when adding additional licenses next year.

 

In business terms, upgrading to SQL Server 2012 in the near future makes a great deal of sense. The indexing technology has been vastly improved and you’ll notice this translating to the speed of your GoldMine system. Additionally, Microsoft will stop shipping SQL 2008 in the near future which will mean that you’ll either need to provide proof that you own your own SQL 2012 in order to add GoldMine licences or purchase an upgrade. At these prices it makes sense to future proof your system now even if you don’t plan to carry out the actual physical upgrade right away.

These prices are strictly only valid until 30th Oct 2013 at which point they will revert back to the higher Price.

Summary of Key Benefits:

  • Integrations Services (SSIS) Enhancements – lots of usability enhancements have been made such as ability to undo and redo, a new SSIS Toolbox, grouping capabilities in the data flow, simplified data viewer configurations etc.

  • Master Data Services (MDS) Enhancements – improvements in the user interface (UI), performance improvements with the UI, ability to incorporate data quality services into the workflow process, and a new Excel add-in client.

  • New Feature: Data Quality Services (DQS) – this is a new product offering that has been added that allows you to create a knowledge base repository of data related items that can then be used to incorporate and use for data cleansing.

  • New Feature: Database Columnstore Indexes – the VertiPaq engine first introduced with PowerPivot has now been brought to the database engine and is available to use to create indexes on columns in the relational store.

  •  New Feature: Reporting Services (SSRS) Shared SharePoint Service – the SSRS integration with SharePoint will now be setup as a Shared SharePoint service just like Excel Services and PerformancePoint Services.

  • New Feature: Reporting Services (SSRS) Data Alerts – new self-service data-driven alerting capabilities have been added to allow end-users the ability to setup and define alerts using existing Reporting Services reports (provided in the SharePoint Integrated mode of Reporting Services)

  • PowerPivot Enhancements – with version 2 of PowerPivot there have been some major additions which include features like a new diagram view of the model, hierarchy and KPI support.

  • DAX Enhancements – new functions have been added to help simplify and provide additional capabilities.

  • New Feature: Analysis Services Tabular – the PowerPivot experience in Excel has also been added into the Business Intelligence Development Studio (BIDS) introducing a new Tabular project option.

  • New Feature: Power View (codenamed Project ‘Crescent’) – this is a brand new browser based Silverlight report authoring tool.

Please contact Wizard Systems on 01454 316800 for more information on the upgrade and pricing.