GoldMine Tip: How to check customers read your emails #goldmine

In GoldMine there's no option to switch on read receipts as default, however you can get around this with the email template feature, which you could incorporate into any signature files and mailings.
 
For New Templates
 
Select Go To > Document Templates
-Right Click on Email templates
-Select New
-Type your subject name
-Create your email in the Body
-Tick the option 'Request a return receipt'
-Select Save template
 
For Previously created templates
 
Select Go To > Document Templates
-Right Click the Email Template you want to amend
-Select Edit
-Tick the option 'Request a return receipt'
-Select Save template
 
This will save the option against the template for when you next use this.
 
This option has only been tested in the latest version GoldMine 9 however it may work in previous versions.

For more information on GoldMine tips or GoldMine training, please contact Wizard Systems on 01454 316800.