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December 2010

Heads up on the new version of GoldMine Premium Edition 9.0.1 due Jan 2011

GoldMine Premium Edition will now support Microsoft Office 2010 (32-bit VERSION ONLY). 

GoldMine now can access Windows certificate stores to authenticate digitally signed e-mail messages.  This option is available via Tools > Options > E-mail > More Options > Security > Digital IDs > Trusted Certificate Authorities > Import.

Users can now minimize the details pane that shows fields in the Opportunity Manager, Project Manager, and Service Center.

ETA...  End of Jan or early Feb

Technical Notification for all iHEAT and iGoldMine customers (web access to GoldMine and HEAT)

FrontRange now has a compatibility update available that provides support for Microsoft Windows Update KB2436673, released on December 14, 2010, which is incompatible with iHEAT and/or iGoldMine for Windows on Windows Server 2008 x86, Windows Vista x86, Windows Server 2003 x86 and Windows XP x86.  The Application Publishing Service (APS) will not start, and the APS log reports an incompatibility with Win32k.sys. This incompatibility only affects the iHEAT and/or iGoldMine Server and does not impact the Client machines. 

To access the update, go to, log in and select the menu option for Download Center and then Drivers and Downloads. Select the appropriate product and the Compatibility Update for KB2436673 will be available for download. 

Please note, that before installing this update, the ggse.sys file must not be marked Read-Only.  Before launching the compatibility update, browse to the <windows>\system32\drivers directory and locate the ggse.sys file.  Right Click, select Properties and deselect the Read Only checkbox (if selected), then click apply.  If the Read Only check box is not selected, no action is needed, and the update can be applied. 

Read the included installation instructions for information on how to apply the compatibility update. 

If you have any questions regarding this notification please contact the Wizard Systems Support Team.

This update is ONLY for iHEAT and iGoldMine Users!

Can't get to the office? Remote access to GoldMine and other applications with GoldMine Web #crm #snow


Snow and ice continue to cause problems for UK businesses as thousands of office based staff are unable to make it into work. Many weather pundits are predicting this to be a worse winter than 1963 and could last until February. Can your business still function if your salespeople can't get into work?

GoldMine Web offers organisations the ability for any staff to securely access GoldMine and their other business applications from any web connection. That means if any of your office based staff are unable to make it into the office, they can still work from home as long as they have a PC, laptop or device with a web connection.

Not only that but if your Sales staff have a BlackBerry device or smartphone, they can update their contacts, forecast, opportunities and make calls or create tasks that sync directly back into your GoldMine CRM.

To see a live map of UK Snow, click here.

To get more information on GoldMine Web, please contact Wizard Systems.



Want to know a better way of doing sales quotes from GoldMine?

Are doing sales quotes a chore for your company?  Do they take a long time to do?  Fed up with using Word or Excel to do your quotes?  Is your product and pricing information all over the place?  Unhappy about the quality of your quotes?  Can't get any management information out?  Is there poor follow up of quotes?

If you answered yes to any of these questions, then attend our Webinar (a live presentation over the Internet) and see how QuoteWerks sales quotation software could revolutionise the way your company creates quotes.  The Webinar is on Thursday December 9th at 2pm and lasts approx 30 minutes.  There is no cost to attend this Webinar.

QuoteWerks is a popular, low cost, easy to use system to manage the complete quotation and sales tracking process.  It can run 'stand-alone' or integrate seamlessly with some of the top contact-management programs, such as ACT!, GoldMine, Maximizer, Microsoft CRM, Outlook,, SalesLogix, and TeleMagic, allowing fast quote generation for customers already in your database. QuoteWerks can track all your products and services, and has a number of ways of defining how those items are priced.  It also works with different currencies. You can also create bundles of items, see product price history, enter volume discounts, use the product configurator and link similar products together to offer substitutions.  You can fax, print, or email (in a secure PDF format) a quote by customising your output or using a variety of pre-existing templates.

For more information on QuoteWerks, click here.

To Register, click here.

There is no cost to attend the Webinar!  We look forward to meeting you!