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November 2008

Solve those problems with keeping your e-mail addresses up to date with BounceLinker

Do you send out regular marketing e-mails from GoldMine and experience ‘bounce back’ e-mails? – i.e. e-mails you sent out with bad addresses which then return to you for various reasons like incorrect address, person no longer there, company out of business etc…?

It can take up a lot of your time to then go through these unlinked e-mails (without BounceLinker, they are not linked to a customer record!) and try and work out why they failed, find the record in GoldMine and then update your database appropriately.

Now there’s an easy way to manage the whole process of these returned e-mails. With GoldMine’s e-mail rules and BounceLinker you can setup processes for doing any of the following:

- Delete the bad address from GoldMine
- Flag the record or update a Field in GoldMine
- Schedule a follow up task or call for a salesperson
- Change the merge code fields (they are used for storing marketing codes in GoldMine)
- Attach a GoldMine Automated process (then you can get really clever!)

Attend our free Webinar on Wednesday 3rd Dec at 10:00am UK time and see how BounceLinker can help you solve all your problems about trying to keep your e-mail address lists in GoldMine up to date, to ensure you don’t keep sending e-mails to addresses that no longer exist.

Click here for more information on BounceLinker. 


Manage this holiday seasons mailings - learn more on our GoldMine webinar

Are you planning any Christmas mailings at this time of year like Christmas Cards, E-mail notifications of Holiday opening times, etc...?  Spend an hour with us on Friday 28th November at 3pm and learn how to easily build lists in GoldMine, produce custom e-mails and print address labels.  In fact what you learn here can be adapted to many other marketing activities you want to manage through GoldMine.

Agenda will cover:

-  Flagging contacts to receive Christmas cards
-  Creating a Filter to list contacts
-  Producing and adjusting labels in GoldMine
-  Creating an HTML e-mail with embedded pictures
-  Exporting Contacts (if you want to run a campaign with another application)
-  Updating History globally for recording external mailings

All you need to attend this Training session is access to the Internet.  You will be able to hear the audio part of this training session with speakers on your PC, or headset attached to your PC, or by dialing a UK phone number (there will be overseas numbers for non-UK participants).  All access details will be given to you when you have registered.  The training session will also allow you to ask as many questions as you wish in an interactive way.

The cost of the one hour training session is £25 exc VAT for clients who have a software support contract with Wizard Systems, or £35 exc VAT if you do not have a contract with us

Register now by clicking the link below:
https://www2.gotomeeting.com/register/721126850

More information on GoldMine Training is at:
http://www.wizard-systems.com/services/goldmine_training.html


Get real-time product descriptions into quotes with QuoteWerks

Orlando, FL (Vocus) November 12, 2008 -- Aspire Technologies, Inc., a leading provider of sales quoting software solutions for the global small and midmarkets, today announced that it has teamed with iMerge BV, the Netherlands based publisher of product data, to provide real-time product data via iMerge's Open ICEcat.biz web service, to its QuoteWerks user base.

QuoteWerks, which has over 50,000 users in 101 countries, provides sales quoting solutions for companies of all sizes and industries. For several years, QuoteWerks has been offering real-time price and availability data on products distributed to the IT channel through industry focused distributors D&H, Ingram Micro, Synnex, and Tech Data. Earlier this year, the company announced it was expanding its real-time price and availability offering to businesses in all industries through the launch of the QuoteWerks Real-time Server application. The latest offering, which was released today with Build 43 for QuoteWerks version 4.0, extends the real-time data to include product content including customer-centric product descriptions, product data sheets, and product images for approximately 160 brands including 3M, Canon, HP, IBM, Kodak, Lexmark, LG, Samsung, Sony, Vodafone, and Western Digital. A complete list of participating brands can be found at: http://icecat.biz/en/menu/partners/index.htm.

Users who have the QuoteWerks Real-time module will be able to view real-time product content for items from the nearly 160 brands participating in the Open ICEcat.biz program, simply by right clicking on the product to view the product content. With products in native QuoteWerks databases, the user can opt to update the product with the real-time content, including spec sheets and images, thus ensuring the enhanced data is available for future use within QuoteWerks.

"Finding useful product descriptions, spec sheets, and pictures for the products our customers are quoting often takes longer than it takes to actually the create the quote itself," explains Brian Laufer, Vice President of Operations for Aspire Technologies, Inc. "The fundamental benefit of QuoteWerks is the speed in which a quote can be created. Using the new ICEcat integration, the overall quoting time will be reduced even further."

"Manufacturers have long struggled with effectively providing product data to their channels for many years. Aggregating and publishing product data in a real-time environment and in a uniformed format that is customer-centric, benefits not only the manufacturer, but the entire supply chain as customer conversions and sales cycle times improve when the customer is able to obtain complete, easy to understand product data in a timely fashion," explains Martijn Hoogeveen of iMerge BV. "QuoteWerks and its 50,000 users provide greater exposure for our
brand partners and will benefit all parties involved right down to the end consumer of our supported brands."

The real-time product content feature is currently shipping to new users. Existing customers, who wish to obtain this feature, must download and install Build 43 for QuoteWerks 4.0. All users wishing to utilize real-time product content must also sign-up for a free account with ICEcat.biz and have the QuoteWerks Real-time module. To sign-up with ICEcat.biz, users should visit http://icecat.biz/en/menu/register/index.htm. To purchase the QuoteWerks Real-time module users should contact their local QuoteWerks reseller or Aspire Technologies directly.

About ICEcat.biz
ICEcat.biz, an activity of iMerge BV, is an independent European publisher of product data. Currently, more than 500,000 products of 3000 brands are extensively described in twenty languages. The data-sheets are already being used in 1000s of websites: shop sites, ERP systems, comparison sites and others. ICEcat.biz has become a world standard. Open ICEcat is the part of the database (about 250,000 data-sheets), that is sponsored by over 150 brands and is distributed for free under the Open Content License Agreement (OPL).


Wizard Systems announce release of new e-mail campaign tool for GoldMine

IntelliClick is a new CRM add-on tool that allows personalised email campaigns to be sent and tracked directly from within various CRM software applications such as GoldMine and ACT! Support for Outlook and Constant Contact is also available.

IntelliClick is an “intelligent” hyperlink tracking tool that enhances the capabilities of mass e-mail campaigns. In addition to tracking campaign specific opens, click through and unsubscribe, IntelliClick allows users to trigger actions and alerts (e-mail and/or scheduled phone calls). Information is integrated into the CRM history, details and calendar in real time. Other capabilities include one button literature fulfillment, event registration and lead management.

For moe information, click here.