Give your GoldMine CRM a spring clean - How to remove duplicate records

As part of our spring clean series of webinars, Tuesday 10th April at 10am UK time, we'll run through how you can handle duplicate records in GoldMine and ways of preventing them.  This might also be a useful webinar to attend to help get your CRM database clean in preparation for GDPR in May 2018.

This webinar is aimed at GoldMine Users, Adminstrators and Business Owners.

This webinar is free to attend to all GoldMine Users, but you must register well in advance of the Webinar....


What Email Marketing options are there for GoldMine?

What options do you have when you want to do some targeted mailings from your GoldMine system?

On our next GoldMine 101 presentation we will cover the three main options you have - Constant Contact, Mailchimp and IntelliClick.  We will cover all the pros and cons plus cover costs as well.  And we will be giving an update on GoldMine product news.

Pre registration is required now at:



iGoldMine being discontinued

GoldMine have just announced that the iGoldMine product is being discontinued.  iGoldMine will still be supported however for existing users.  Any GoldMine User who is interested in setting up a new remote access capability along the lines of what iGoldMine did will instead be offered the identical product called Go-Global.  

Wizard Systems fully support iGoldMine and Go-Global !


GoldMine and GDPR - An update briefing on Thursday 1st March

How are your plans and thinking going for GDPR (the important data legislation coming into force in May)?  We are running a short presentation on Thursday 1st March 2018 at 10:00am UK time on the sorts of things to consider about getting GoldMine to support your GDPR compliance.

This presentation is aimed at GoldMine CRM Users and Business Owners who use GoldMine.  The presentation is free and you need to register in advance of the webinar:


For more information on GDPR and how it relates to using a CRM system, please click here.

GoldMine and GDPR - More one day workshops announced by Wizard Systems - 29th March and 10th April

How ready are you for the GDPR data regulations coming into force this May?  What state is your GoldMine system in to prepare you and support you to comply with GDPR?
GDPR is one of the most significant bits of legislation that will affect us all this year, but we need to be thinking and planning now about how it will impact our business and how we hold data in our GoldMine systems.  Over the last few months, Wizard Systems have carried out significant research on GDPR and how we can make a GoldMine and CRM system compliant.  We would like to share these findings and recommendations in an informal one day 'workshop' with the GoldMine Community.  This workshop is aimed at GoldMine Administrators, Marketing Personnel and Business Owners.
We are running this one day Workshop on two dates - 29th March and 10th April, and we will cover:

Overview and Discussion
- 6 Key Principles of GDPR
- User Process and Documentation 

Data Security
- Setting up Users and Security
- Backing up the Goldmine Database
- Overview of protecting data

Looking after Opt In and Preferences
- Contact Merge Codes
- Email Merge Codes
- Adding New Fields

Updating and Cleaning your Database
- Power Searches
- Filters Groups and SQL Queries
- Merging Duplicate Records
- Global Replace
- Importing and Exporting Data
- Batch Scheduling of Activities

Reports and Dashboards
- An Overview of Reporting Options
- Creating a Simple Dashboard
- Overview of Creating Leads automatically from your Web Site (Web Import)

A Free Data Cleansing GoldMine Dashboard is included for all attendees of this course.
The cost to attend the workshop is 250 GBP exc VAT per attendee and class size will be restricted to 6.
Please contact Wizard Systems if this is of interest and to book your place.

GoldMine 2018.1 Hot Fix 1 released

****What’s New in GoldMine 2018.1 HF1 Goldmine Premium Edition

- If the “Encode E-mails using character set” value is empty in a user’s E-mail Options, GoldMine will use “utf-8” as
the default character set.

- The following charsets are fully supported in the current version:
- Full support of UTF-8 in the body of the emails. Although in previous versions we could set the utf-8 as a charset we could not compose emails is some foreign languages (e.g. Arabic), but we could receive them. This issue was fixed in the current version.
- Enabling the Dynamic Update Exchange protocol (DDE)

****What’s Fixed in GoldMine 2018.1 HF1

232288 Document templates for a particular machine lost the ability to be updated.

242114 When attaching files to an edited email, the body changes to part of the MIME Type info, --nqp=nb64=

242312 Email Draft/Queue Issue

229632 Regression of 253836 - Special characters (e.g. French) will be destroyed when saving an email template >> also when sending such an email to a contact the special characters are gone

234949 Special Characters corrupted when linking Email to GoldMine from Outlook using UTF-8 encoding.

235057 Certain characters are changed/destroyed after linking an email from Outlook Link and open it within GoldMine.

213015 having a friendly name with a special character and a comma, the e-mail address is not parsed correctly within GoldMine GoldMine recognizes first part of name as e-mail address

212845 Sorry, but Microsoft Office was not installed. This document cannot be previewed when opening an Microsoft Excel file (xlsx) document from Links tab

233943 Typo in Dialog message: In order to apply some visual changes you must restart GoldMine instead of restart GoldMine

233950 When changing Theme from any of the new Modern themes to a different the Toolbar will disappear

NODEVID The grey background doesn't apply to certain areas

NODEVID Can't log in on the API when the user password is longer than 9 characters


For more information on how to get access to GoldMine upgrades, please contact Wizard Systems.