GoldMine Blog from Wizard Systems, the largest supplier of GoldMine in the UK & Europe, sharing the latest information and news relating to GoldMine CRM software. Call +44(0)1454 316800 for more information on GoldMine, GoldMine Support and GoldMine Training.
We are pleased to announce this month's 'Hotfix' has been released.
Two issues addressed in this HotFix:
#217978 Auto upgrade fails in GoldMine 2014 - silent installer ends with a message The wizard was interrupted before GoldMine could be completely installed #218130 There is no longer a GoldMine messaging service when you install GMPE 2014.1
For more information on how to get upgrades for GoldMine, please contact Wizard Systems.
GoldMine have identified an issue that can occur when upgrading from GMPE 2014.1 Hotfix 4 (build 468) to GMPE 2014.1 Hotfix 5 (build 483) released on Thursday, September 11. Following the upgrade, both versions of GoldMine appear in Programs and Features. This issue does not occur with upgrades to HF5 from versions prior to HF 4. GMPE 2014.1 HF 5 has been removed from the Drivers and Downloads page of the support website as well as the Partner NFR FTP site. GMPE 2014.1 HF 5.1 has been posted in both locations to replace it.
If you are impacted by this issue, it is neither necessary nor recommended to uninstall either of the versions currently listed in Programs and Features. Run the new installer for GMPE 2014.1 HF 5.1 to clean up the 2 instances and display a single correct version. This will also update the registry appropriately.
If you have any issues related to this issue, please contact Wizard Systems GoldMine Helpdesk.
Watch this short video to see how to build and send email marketing campaigns from GoldMine CRM via the Constant Contact integration.
Organizations can utilize vital information on leads and customers from their GoldMine system to create targeted email campaigns based on purchase history or other qualifying sales or communications factor
GoldMine have just announced that a new 'Web Client' will be included in the 2014.2 release due out soon. This will give you a simplified real-time access to your central GoldMine system via the web. GoldMine of course still needs to be installed on a server somewhere!
The new Web Client will feature (subject to change):
View, edit and add contacts including details, notes, additional contacts
Custom screen views
View of contact’s history
Scheduling of calls, appointments and actions with a contact
Scheduling of calls, appointments and actions for a user
Forecast a sale against a contact record
Delete a contact if the user has the permission to do so
Viewing of Calendar activities (Pending Activities)
Graphical view of a calendar for a user (and other users)
Searching through contact records by name, company, email and recently viewed
We will announce more detailed information once we know it.